The Miraculous Mattress Process
When you come to Ohio’s Smallest Mattress Store,
- you’re going to meet a mattress nerd,
- who’s going to introduce you to beds built by family hands, right here in the Midwest
- Only 12 mattresses means it’s easier to find the one that WORKS for you,
- They’re named differently than at any other mattress store,
- They’re described by needs and personality of the people who most often choose them and the kind of comfort and relief they’re designed to give.
Our process for finding the mattress
that fits your story and WORKS best for you
is a bit different than a normal mattress store.
We only like to do what WORKS.
This is what you’ll experience…
Welcome and Introductions
Welcome to Mattress Works, my name is [name of mattress nerd],
what’s your name?
A brief explanation on how we find the fit that WORKS best for you.
Once you decide, you’re protected by our One Year, Miraculous Mattress Promise.
You can’t mess it up. Ready?
3 Questions:
- What size of mattress are you looking for and who is it for?
- What is your experience with your current mattress?
- What is one problem you would like your new mattress to solve?
We’ll listen and most likely ask some follow-up questions to make sure we understand you correctly.
Remember:
You stop feeling the difference between mattresses after lying down on about 4 mattresses.
Giving us as much accurate information as possible
helps us find your best mattress before that happens.
All Our Mattresses Miraculous Mattress Promise Built By Family Hands
Testing The Mattresses and Pillows!
How To Test, and Not Test A Mattress
- Here is a pillow
- Lie down in your most common sleeping position
- The Not…Side Siting, Push-Ups, The Coffin
You’ll lie down on 2 mattresses for 15 minutes, each mattress
Between A and B, what was your initial gut reaction to what felt the most comfortable and supportive?
We then eliminate A or B and introduce C.
We Dig A Little Deeper
Based on your answers and what we’re trained to notice about your posture and story, our mattress nerd may ask more follow-up questions or suggest another mattress.
We’ll also introduce one of our 3 pillow options based on your feedback and what we notice you saying in the store.
Then we’ll ask these questions:
- How easily do you get in and out of your bed?
- When you change positions, is it a gradual transition or a hard one?
- Mattress height preference and what will it be resting on top of?
- Do you Flip or Flopp? How a mattress is made = the support and comfort you need.
- Do you or your partner snore? We may have a simple solution…
- Are you a hot box sleeper? Cool comfort is an easy step away…
- Are you an ice cold sleeper? Warmth is also an easy step away…
Before We Sell You Anything:
Let’s talk about Mattress Delivery
- Where will it go…1st floor, 2nd floor, basement?
- Do you have an old mattress that you need hauled away? It’s included with your Mattress WORKS mattress!
- Correct Setup of Your New Bed
- Choosing the Day and Time 2 weeks away or sooner, so we can deliver when you say.
Payment
Yep, we’ve got to do it. But woohoo! You’re getting a mattress that will WORK to keep you sleeping in comfort!
We’ve Got You Covered
If you ever have any problems, your Mattress WORKS mattress is backed by our One Year Miraculous Mattress Promise! You don’t need a receipt. We know who you are. We want to make sure you’re comfortable and sleeping well.